Clients are demanding more for their money now than ever before. And they’re getting it, either by hiring firms that use outside attorneys who charge as little as $75 an hour or by sending work overseas. Technology and a surplus of attorneys are putting heavy demands on boutique law firms to be more efficient.

In response, smaller firms are adopting techniques proven successful in professions such as engineering, health care and information technology. Companies in those fields use formal project management to make the greatest use of people, time and budgets. They also apply it to client communications, risk management, goal setting, scheduling and management of expectations.